Promising Practices: Elevating the Public Workforce System through Eligible Training Provider Policy
About
This event will provide policy development resources and eligible training provider website assessment tools to staff who develop the state eligible training provider policy.
Moderator
Sean Fox, Acting Chief, Governance Unit, Employment and Training Administration Office of Workforce Investment, Division of Adult Services and Governance
Presenter(s)
Harlan Harrell, Workforce Analyst, Employment and Training Administration
Nycole Tylka, Assistant Director of Program and Training, Utah Workforce Development Division
Participants will discuss promising practices to uncover innovative strategies in state eligible training provider (ETP) policies; explore the goals and motivations driving policy updates to better support customers; participants will gain insights into how customer-centered design influences policy development for maximum impact; review the eligible training provider website assessment tool to enhance the state’s ETP website user experience.
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- Posted by: Amanda Brown
- Posted in: Global