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Event - ETA Webinar Virtual

Promising Practices: Elevating the Public Workforce System through Eligible Training Provider Policy

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About

This event will provide policy development resources and eligible training provider website assessment tools to staff who develop the state eligible training provider policy.

Moderator

Sean Fox, Acting Chief, Governance Unit, Employment and Training Administration Office of Workforce Investment, Division of Adult Services and Governance

Presenter(s)

Harlan Harrell, Workforce Analyst, Employment and Training Administration

Nycole Tylka, Assistant Director of Program and Training, Utah Workforce Development Division

Participants will discuss promising practices to uncover innovative strategies in state eligible training provider (ETP) policies; explore the goals and motivations driving policy updates to better support customers; participants will gain insights into how customer-centered design influences policy development for maximum impact; review the eligible training provider website assessment tool to enhance the state’s ETP website user experience.

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  • Last Updated:
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  • Posted by: Amanda Brown
  • Posted in: Global

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