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The 2016-2017 Employer Customer Satisfaction Report is now available.

The Workforce Innovation and Opportunity Act (WIOA), which was signed into law in 2014, places a new focus on pursing evidence-based practices in workforce development.

Learn why program evaluation is important, and how an evaluation is conducted, plus how to use evaluation results to improve programs through a continuous feedback loop. This resource page offers guides and manuals that define the scope of program...

Assesses the extent to which priority of service requirements under the Jobs for Veterans Act are being met, with a particular focus on implementation of priority of services at the state and local levels through the One-Stop Career Center system.

Online toolkit that offers hospitals new strategies for hiring and retaining front-line staff and implementing effective staffing models.

Presents the findings on application processes and client satisfaction from an evaluation of Work Support Strategies, an initiative designed to improve operational efficiency and customer service of the Supplemental Nutrition Assistance Program in...

This resource documents the results of a USDOL-funded pilot as an illustration of how a low-cost intervention in workforce programs can improve the employment outcomes of participants.

Policymakers and practitioners implement program models that can improve employment outcomes for adults who are considered “hard to employ.” Transitional jobs programs offer temporary subsidized jobs that give participants basic work skills or...

This product is a evaluation form to be completed by parents after meeting with the early childhood educator.

This product is follow up survey to determine teacher satisfaction after receiving a  schools program scholarship from the Orlando Science Center.