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Digital Skills Discussion Guide: A Tool for Workforce Service Providers

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A Guide to help workforce providers understand how digital transformation is shaping employer expectations and frontline upskilling efforts.

Based on conversations researchers held in 2020 and 2021 with large, national employers across multiple industries, this resource explores how businesses are adopting technology in the workplace, how COVID-19 accelerated those changes, and what new skill demands have emerged for frontline workers. It also highlights how employers are supporting digital skill development, and what these shifts mean for workforce practitioners.

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  • Resource Publication Date: 2021
  • Author(s): Amanda Fins
  • Organizational Author(s): Aspen Institute
  • Posted by: Gary Gonzalez
  • Posted in: Global

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